Risk & Insurance Lead

Overview

Schulte Hospitality Group is seeking an energetic, experienced, and hands-on Risk & Insurance Lead to join our team. Schulte Hospitality Group is an organization rooted in service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team.

What's In It For You? When You Join Schulte you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work today, get paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for all associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match for eligible associates

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

• Lead, mentor, and manage a team of three Risk Management Specialists, setting clear expectations and performance standards.
• Establish workflows, best practices, and controls to ensure consistent, timely, and compliant claims handling.
• Provide subject-matter expertise and escalation support for complex, high-exposure, or litigated claims.
• Oversee and actively participate in all phases of insurance claims, including general liability, workers’ compensation, auto, property, and hospitality-specific exposures.
• Oversee and direct claims lifecycle, ensuring timely, accurate, and effective handling from first notice of loss through final resolution, settlement, or litigation.
• Provide leadership and oversight to Risk Management Specialists managing claims, serving as the final decision-maker on strategy, settlement authority, and resolution.
• Coordinate closely with defense counsel, insurance adjusters, TPAs, and carriers on litigation strategy, discovery, evaluations, mediations, and settlements.
• Monitor reserves, claim valuations, settlement authority, and financial exposure.
• Responsible for preparing, monitoring, and tracking active and threatened litigation across the portfolio.
• Identify and oversee subrogation and recovery opportunities for property damage, liability losses, and other incidents, including those that do not meet insurance deductible thresholds or policy qualifications.
• Manage demand letters, negotiations, and escalation to legal action when appropriate.
• Create, implement, maintain, and update compliance-related information databases such as injury and illness logs, insurance contacts, safety training audits, lag time reports, etc.
• Develop standardized tools and procedures to improve compliance process efficiencies.
• Maintain fleet card accounts to include new account setup.
• Process and record insurance and legal invoicing.
• Review contracts/agreements in connection with requesting required insurance coverages.
• Other duties as assigned.

• Bachelor’s degree in Risk Management, Business, Insurance, Legal Studies, or a related field (or equivalent experience).
• Progressive experience in risk management, insurance, or complex claims handling.
• Demonstrated experience managing litigated claims, subrogation, and third-party recoveries.
• Prior experience leading or…