Quality Assurance Engineer

Our client, the hospitality and digital services industry, is seeking a Quality Assurance Engineer to join their team. As a Quality Assurance Engineer, you will be part of the Digital Support team supporting the testing and integration of point of sale and kitchen display systems. The ideal candidate will have a strong curiosity for understanding system operations, meticulous attention to detail, and excellent collaboration skills, which will align successfully in the organization.

Job Title: Quality Assurance Engineer

Location:Louisville, KY - Hybrid 3x a week

What's the Job?

• Perform manual, user-interaction testing on POS and KDS systems to ensure seamless operation and integration.
• Validate data flow from digital orders through various integrated systems to maintain accuracy and reliability.
• Participate in integration testing and troubleshooting across multiple teams to resolve issues efficiently.
• Support tasks including ticketing, escalation handling, and maintaining test devices and builds in the Louisville lab.
• Collaborate closely with QA, Product Owner, and Digital teams to improve system performance and user experience.

What's Needed?

• Experience with manual testing methodologies and tools.
• Strong curiosity and ability to understand how complex systems work.
• Experience in the retail or Quick Service Restaurant (QSR) industry is preferred.
• Proficiency with project tracking tools such as JIRA and Confluence.

What's in it for me?

• Opportunity to work on innovative digital solutions within a Fortune 500 company.
• Engagement in a collaborative environment with a dedicated team.
• Hands-on experience with cutting-edge POS and KDS systems.
• Potential for contract extension or conversion based on performance.
• Contribute to the enhancement of customer experience through quality assurance.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.