More jobs:
Network System Engineers
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-01-20
Listing for:
PeopleLogic
Full Time
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
IT Support, Systems Engineer, Cybersecurity, IT Specialist
Job Description & How to Apply Below
- Monitor network and infrastructure systems using monitoring tools
- Respond to alerts, incidents, and service requests
- Perform initial diagnostics and troubleshooting
- Escalate complex issues to L2/L3 teams with proper documentation
- Follow incident, problem, and change management processes
- Check basic network connectivity (ping, trace route)
- Support LAN, WAN, and VLAN connectivity
- Verify switch and firewall status
- Assist with port status, link issues, and interface errors
- Support DNS, DHCP, and IP address issues
- Monitor servers, VMs, and basic cloud resources
- Perform basic OS checks (CPU, memory, disk)
- Assist with server restarts and service checks
- Support virtualization environments (basic tasks)
- Assist with backup job monitoring
- Support access to internal applications
- Perform basic access checks and validations
- Assist users with connectivity and performance issues
- Coordinate with application teams during incidents
- Update tickets with accurate troubleshooting steps
- Follow runbooks and SOPs
- Maintain asset and incident records
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Basic knowledge of VLANs and routing
- Familiarity with firewalls and network devices
- Understanding of monitoring and ticketing systems
- Ability to follow troubleshooting procedures
- Basic knowledge of Servers, Windows etc, VMware etc.
- Capable of providing the professional smart hands as part of support
- Capable of being available as needed, including weekend if required.
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