Program Manager, Qualtrics​/Platform

Program Manager, Qualtrics/Employee Experience Platform

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KPMG provides audit, tax, and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It is also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence, and supports our communities. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Program manager, Employee Experience Platform to join our Talent & Culture organization.

• Lead the end-to-end delivery of Qualtrics-based surveys including planning, execution, and optimization by defining program scope, objectives, and success metrics; deliver advanced surveys, workflows, dashboards, and automations within Qualtrics XM-EX (including Engagement, Lifecycle, 360), while ensuring compliance with data privacy and security standards
• Oversee and maintain governance over the HR brand, managing demand and developing a prioritized roadmap of deliverables
• Partner with HR, IT, and business leaders to ensure survey initiatives align with organizational goals, while regularly updating senior leadership on program status, risks, and outcomes
• Develop reporting frameworks and dashboards that track engagement and program impact
• Identify and implement opportunities for automation and integration with HR systems such as Workday and Service Now, while establishing governance frameworks and best practices for effective survey lifecycle management
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

• Minimum five years of recent experience in program management within HR Tech or related domain
• Bachelor's degree from an accredited college or university in HR, business, or five years of relevant work is preferred. PMP or Agile and Qualtrics certifications are preferred. Minimum of a high school diploma or GED is required.
• Strong knowledge of employee experience frameworks and HR analytics
• Hands‑on experience with Qualtrics XM-EX (including Engagement, Lifecycle, and 360) (survey logic, workflows, dashboards)
• Familiarity with APIs, Webhooks, and integrations (Salesforce, Jira, BI tools)
• Proficiency in data analysis tools (Excel, SPSS; SQL is preferred)
• Strong leadership, stakeholder management, organization, and communication skills required. Ability to manage multiple projects in a fast‑paced environment
• Must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any other employment‑based visa)

• Mid‑Senior level

• Full‑time

• Human Resources

KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. The offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certifications, and market considerations.

We are proud to offer a comprehensive, competitive benefits package with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Our Total Rewards package includes medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well‑being benefits. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year.

Each year KPMG also publishes a calendar of holidays and provides eligible employees two breaks where Personal Time Off is not required.

KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

We also consider qualified applicants with arrest and conviction records under the California Fair Chance Act, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

We recruit on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

No phone calls or agencies please.