Automation Engineer

Homecare Homebase, a subsidiary of Hearst Corporation, is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians.

ROLE CHARTER

Mission

Design, build, and enable intelligent automation solutions across HCHB—beginning with Tech Enabled Services (TES)—by combining process intelligence, data engineering, and modern automation techniques to improve scalability, efficiency, and decision-making, and to establish the foundation for AI-enabled operations.

The IA Engineer I role builds the foundation for HCHB’s transition from legacy automation to scalable, intelligent automation aligned to corporate strategy.

Why This Role Exists

HCHB is transitioning from task-based, tool-specific automation toward intelligent, data-driven automation aligned to enterprise strategy. The Intelligent Automation Engineer I role provides early-career engineering capacity to:

• Translate business processes into scalable, automatable solutions
• Structure, validate, and integrate data that powers automation and analytics
• Build, support, and evolve automation and insight solutions across TES and Finance
• Support the organization’s progression toward AI-augmented workflows and decision intelligence

Scope & Allocation

• ~60% TES / RCS (Initial Focus) Process understanding, workflow automation, and delivery of automation and analytics solutions that improve TES operations and scalability
• ~40% Finance & Broader Organization (Expanding Scope) Data engineering, KPI automation, dashboards, and support of cross-functional strategic initiatives as intelligent automation capabilities mature

Measures of Success (First 12 Months)

• Delivery of production-quality automation and analytics solutions that reduce manual effort
• Improved cycle time, accuracy, or scalability within TES and Finance workflows
• Reliable operational and financial metrics enabling dashboards and decision support
• Documented automation patterns, data definitions, and reusable components
• Demonstrated readiness to own more complex intelligent automation initiatives with broader enterprise impact

Job Description

Role Summary

The Intelligent Automation Engineer I supports the design, development, and delivery of automation and analytics solutions that improve operational efficiency, scalability, and decision-making. The role will initially partner with Tech Enabled Services (TES) and Finance to deliver near-term automation and data-driven outcomes, while building the foundation for broader enterprise intelligent automation initiatives aligned to corporate strategy. This role reflects HCHB’s transition from task-based robotic automation toward data-driven, system-integrated, and AI-enabled intelligent automation.

This role is designed for an early-career engineer with strong technical fundamentals who is interested in the evolution from task-based automation toward data-driven, AI-enabled intelligent automation across the organization. The role includes structured mentorship and hands-on guidance from senior engineering staff.

Initial Focus (Year
1)

• Partner with Tech Enabled Services (TES) to understand and improve core operational workflows
• Collaborate with Finance / FP&A to enable reliable data, metrics, and reporting that support operational and strategic decisions
• Support the transition from legacy RPA-style automation toward more flexible, intelligent automation approaches

Future Scope (Growth Path)

Over time, this role will expand to:

• Support enterprise-wide strategic initiatives that benefit from automation, analytics, and decision intelligence
• Contribute to cross-functional modernization efforts beyond TES, including Finance, Product, Operations, and Corporate initiatives
• Help shape HCHB’s intelligent automation strategy as the organization adopts AI-enabled workflows

Key Responsibilities

Intelligent Automation & Engineering

• Design, build, test, and support automation and analytics solutions that reduce manual work…