HR Generalist

BENEFITS

Volunteers of America Mid-States offers a rich and robust benefits package that supports a healthy work life balance, which include the following:

• Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• Met Life Legal Plans

• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts
• Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
• All company paid benefits and paid time off effective day one

The Human Resources Generalist supports Volunteers of America’s mission by assisting in HR functions that strengthen employee engagement, compliance, and workforce development. This role is responsible for assisting with full‑cycle recruitment, onboarding, employee relations, performance management, training, benefits administration, HR reporting and analytics, and adherence to employment laws and agency policies. The HR Generalist partners with leaders and staff across programs to foster a workplace culture rooted in compassion, accountability, equity, and inclusion, while promoting employee growth, organizational effectiveness, and retention.

• Bachelor’s degree in Business, Human Resources, or a related field; equivalent combination of education and experience may be considered.
• Minimum of five (5) years of progressive HR experience, preferably in non‑profit or mission‑driven organizations.
• Professional HR certification preferred (SHRM‑CP, HRCI‑PHR, or HR Generalist Certification).
• Demonstrated experience in recruitment, employee relations, performance management, training, benefits administration, HR reporting, and analytics.
• Strong knowledge of federal, state, and local employment laws and regulations (EEO, FMLA, ADA, FLSA, COA, AAP, etc.).
• Ability to communicate clearly and effectively with a diverse workforce and foster positive workplace relationships.
• High initiative, integrity, and ability to maintain confidentiality.
• Strong organizational, analytical, and problem‑solving skills with the ability to work in a fast‑paced environment.

• Assist with full‑cycle recruitment, onboarding, and retention strategies to attract and retain mission‑driven talent.
• Administer various human resource plans and procedures; assist in the development, implementation, and communication of personnel policies and procedures.
• Prepare, maintain, and update the employee handbook and policy/procedure manuals.
• Provide guidance to managers and employees on employee relations issues, conflict resolution, and policy interpretation.
• Maintain compliance with federal, state, and local employment laws and regulations (EEO, FMLA, ADA, FLSA, COA, AAP, etc.) and ensure HR policies align with organizational values.
• Collect, analyze, and report HR data to inform workforce planning, turnover, engagement, and strategic decision‑making.
• Administer compensation, benefits, and leave programs while promoting employee well‑being.
• Lead training and professional development programs that build staff skills and support career growth.
• Manage performance management processes, including goal setting, evaluations, coaching for improvement, and monitoring timely completion of performance appraisals.
• Conduct audits of HR documentation, including I‑9s, job descriptions, and personnel files, ensuring accuracy and compliance with regulations.
• Revise and update job descriptions in collaboration with managers and leadership.
• Manage HRIS systems, ensuring data integrity, accuracy, and consistent auditing; serve as subject matter expert to employees on HRIS use.
• Prepare reports and maintain HR dashboards for leadership requests.
• Provide timely, professional, and courteous customer service to internal and external stakeholders.
• Manage and resolve employee relations issues, conducting thorough and objective investigations.
• Work closely with management and employees to improve workplace relationships, build morale, and increase productivity…