Bilingual HR Shared Services Specialist

Sazerac Company Overview

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family‑owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award‑winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, Traveller, and Sazerac Rye.

Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Svedka, Wheatley, Buzz Ballz, Southern Comfort, Seagram’s V.O., Myers’s, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka.

We’re proud of our award‑winning culture and distilleries. Our Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award‑winning distillery” through the dedication of our craftsmen for well over 200 years. Whether you’re a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

HR Shared Services Specialist

As our team continues to grow, we are excited to add a new HR Shared Services Specialist to support our expanding HR Operations function and overall HR Service Delivery Model. This role plays a key part in managing critical team member lifecycle processes—including onboarding, orientation, internal mobility, relocation, offboarding, and compensation actions. Working closely with HR Business Partners, Centers of Excellence, managers, vendors, and team members, this position ensures exceptional service delivery through timely support, efficient processing, and subject‑matter expertise in all supported HR processes.

The Specialist also serves as the first point of contact for HR‑related questions, responding to incoming calls and cases related to a wide range of common HR processes.

• Serve as the primary point of contact for team member inquiries regarding HR policies, payroll, benefits, and other HR matters. Provide responsive support using call and case management processes and technologies.
• Take ownership of inquiries to ensure accurate, prompt, and consistent resolution. Escalate or transition requests when needed, ensuring a warm handoff and exceptional customer experience.
• Manage essential lifecycle processes such as onboarding, job transfers, compensation changes, offboarding, and position management.
• Process HR transactions—including new hires, promotions, terminations, transfers, and other employment changes—in alignment with established procedures. Ensure accuracy and completeness of all data within HR systems.
• Partner with COEs to support team members with benefits enrollment and changes, payroll‑related inquiries (paycheck discrepancies, tax withholding, direct deposit), and other HR programs. Collaborate with payroll to resolve processing errors and discrepancies.
• Maintain strict confidentiality and ensure compliance with federal, state, and local labor laws. Uphold data integrity and properly maintain records, documentation, and HR files.
• Identify and recommend process improvements to enhance workflow efficiency and overall service delivery.

• Bilingual (English/Spanish)
• High school diploma or GED equivalent
• Minimum 2+ years of relevant HR or HR Shared Services experience
• At least 2 years of transactional HR processing experience
• Strong time management and organizational skills with the ability to handle multiple priorities
• Exceptional attention to detail and accuracy
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and related office software
• Strong written and verbal communication skills, with the ability to engage effectively across all levels of the organization

• Bachelor’s degree

• In-person attendance required - approximately 2 days per week (hybrid schedule based in our Louisville office)

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