Concessions Supervisor | Part-Time | Louisville Bats

Overview

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the stadium at various Concessions stands, bars, and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Concessions Supervisor will assist the Director of Concessions and the rest of the OVG leadership team with projects including training, inventory and special events.

The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $20.00 to $25.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until May 1, 2026.

Louisville Slugger Field is one of downtown Louisville’s most welcoming and dynamic entertainment venues, offering an exciting atmosphere for both fans and staff alike. For hospitality team members, Louisville Slugger Field provides the chance to work in a fast-paced, guest-focused setting where friendliness, teamwork, and attention to detail truly shine.

From premium club areas and suites to fan zones and concourse concessions, the venue offers a wide range of service environments that allow staff to develop skills, take ownership of the guest experience, and be part of the game-day excitement. Working at Louisville Slugger Field means helping create the atmosphere that fans remember—warm welcomes, outstanding service, and the kind of energy that makes every game feel special.

• Ensure proper set-up of all concessions locations prior to doors. Set-up duties may include: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash.
• Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
• Training new & current employees with regarding to property procedure & best practices.
• Willing to cover / back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed.
• Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately.
• Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance, training and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
• Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s  verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for assisting in recording a guest’s order and relaying the order to the kitchen via POS system.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for…