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Customer Service Rep

Guest Experience Specialist – Front Desk

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Crestline Hotels & Resorts
Full Time position
Listed on 2026-02-01
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A hotel management company is seeking a Front Desk Agent for the Louisville Downtown location. This role involves being the first point of contact for guests, assisting with check-ins and check-outs, and ensuring a positive guest experience. Ideal candidates should have a high school diploma, one year of hotel experience, and basic computer skills. Responsibilities include resolving guest complaints, maintaining knowledge of hotel services, and handling phone inquiries.

Competitive salary and opportunities for career advancement are available.
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