Chemical Dependency Targeted Case Manager

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Description

Position at Med Mark Treatment Centers

Full Time - Targeted Case Manager

Med Mark Treatment Centers is looking for a Targeted Case Manager to enhance the overall treatment process by assisting counselors in meeting the overall treatment needs of the patients. The Targeted Case Manager will provide recovery support services to Med Mark Treatment Centers’ patients and build Med Mark Treatment Centers’ business relationships. This position requires an understanding of the recovery community culture in order to address barriers, better tailor health messages, provide links to community resources and better identify a network of potential referral sources.

Under case management responsibilities, this position will facilitate patient access to recovery–oriented substance use disorder treatment, resources, and community recovery groups. The Targeted Case Manager will help the patient access support across multiple systems and frameworks of care.

Essential Job Functions

• Provide guidance and assistance in accessing multiple levels of care including but not limited to:
  Long-term outpatient treatment, Short-term outpatient treatment, Outpatient treatment, Individual outpatient treatment, including one-on-one counseling or long-term coaching, 12 step, SMART Recovery, or other peer support groups, Other prosocial groups, including psycho educational groups in the community or through counseling practices, bereavement groups, mental-health specific groups (i.e. Dialectical Behavioral Therapy groups) etc.
• Services during treatment:
  Communicate with patient prior to start of treatment or within the first week of treatment, To assist patients in gaining access to identified medical, social, educational, and other service needs, Complete an assessment and develop a treatment plan/services plan with the patient that identifies key needs promoting successful recovery, Help patients to meet goals established by assessment, Development of an individualized person-centered treatment plan that identifies the case management activities that support implementation of the plan, Ongoing assessment of the patient’s needs, Facilitation of further development of daily living skills & assist in achieving personal independence in managing basic needs if identified by the patient, A case manager shall not exceed a case load size of thirty (30) unique clients.
• Attend treatment staffing with prepared report that accurately represents the patient’s response to treatment.
• Documentation:
  All conversations must be documented in EMR. Appropriate notes must be taken, including services recommended, patient attitudes towards treatment, compliance with recommendations, reported behaviors, etc.
• Continually update and track patient data and assist with extracting pertinent data for outcome reports.
• Documenting and billing monthly commercial insurance case management services on an accurate and timely basis.
• Facilitate individual and group Case Management as assigned.
• Provides education and conveys benefits of all treatment services at the locations represented (e.g. Coleman detox treatment programs, Vivitrol injections, naltrexone implants, Applegate MAT, SUD consults).
• Identifies, builds and cultivates relationships within the referral community, with professional organizations, employer groups, key influencers and others to build a strong referral program.
• Complete face-to-face meetings with decision makers to understand needs, identify and resolve barriers to establishing successful partnerships and referral relationships.
• Within the constraints of HIPAA permissions, follow up with referral sources after they have referred a patient.
• Ability to handle stressful situations and interact with others.
• Ensure effective cross-communication and collaboration with the…