Case Manager, Peace Hospital

Overview

Job Description Summary UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

2020 Newburg Rd. Louisville, KY 40205

First Shift (United States of America)

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

In collaboration with the therapist and inter-disciplinary treatment team, the case manager assists to prioritize assigned patient’s current biopsychosocial needs, as well as needs related to discharge and planning resources. They will document individualized interventions on assigned patient’s Treatment Plans.

• Identifies patient biopsychosocial needs and connects patient with appropriate community resources
• Interacts directly with patient and guardians to assist in the discharge planning as per the Treatment Plan goals/interventions
• Coordinates referrals and discharge appointments and collaborates with other service providers and community resources as appropriate
• Maintains accurate documents of discharge plans and collaboration with community resources, patients and others involved in patient’s care
• Maintains an up-to-date resource center of community-based resources for clinical team to utilize for patients/family’s needs
• Assists in therapeutic milieu to provide structured interventions to provide psycho-educational groups to patients, as needed
• Acts as a patient advocate by ensuring each individual’s rights are maintained at all times
• Assists patients with completing patient satisfaction surveys near the end of their treatment

Shift Length (in hours): 8 hours

# Shifts/Week: 5/week

Overtime

Required:

Infrequently

• Stays informed regarding changing status of all patients at the adult outpatient center
• In collaboration with the treatment team, assists in providing leadership to maintain a safe and therapeutic environment for patients and staff; utilizes proactive techniques to de-escalate the milieu and/or individuals
• Participates in development, implementation and utilization of therapeutic milieu activities and interventions
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional

Job Description:

• Bachelor’s degree in the human services or related field (required)
• Master’s degree in the human services or related field (preferred)

• At least 18 months of experience providing substance use, mental health, or co-occurring treatment services in a behavioral health or related human services setting (required)
• Three (3) years’ experience providing substance use, mental health, or co-occurring treatment services in a behavioral health or related human services setting (preferred)

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)

Knowledge, Skills, and Abilities critical to this role:

• Able to complete Crisis Prevention Institute Non-Violent Crisis Intervention Training and perform CPI skills and techniques
• Initiative, communicator, problem solver
• Proactive - anticipates and plans for problems before they arise
• Service Excellence – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information
• Organized – manages time effectively, keeps tasks appropriately prioritized
• Flexible – ability to change directions as needed for the good of the department or organization
• Critical Thinking – ability to think through issues and identify appropriate…