Integrated Care Specialist

Job Description

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

• Make appointments and/or referrals for PCP or Medical Specialty.
• Maintain the Integrated Care Coordinators schedule including appointment reminders, scheduling appointments and rescheduling following a cancellation or no show.
• Prepares and mails caring contacts to clients determined to be at a risk of suicide as directed by Integrated Care Coordinator.
• Assists clients in navigating the healthcare environment to ensure appropriate access to care.
• Assists with coordination/access to services that address social determinants of healthcare outcomes:
  • Assist with options for transportation to healthcare appointments
  • Assist client in obtaining housing resources
  • Assists with access to other community resources e.g., public assistance and financial benefits
• Develops knowledge base of other healthcare providers in the service area and collaborate, as needed
• Documents tracking for appointments, medication, and other healthcare needs for assigned clients, as needed

• High School diploma or GED
• Preferred, but not required training as a Medical Assistant

• One year of experience working in a hospital, physician office, or behavioral care clinic
• Experience in community setting or integrated care environment.

• Position may require lifting of 20 pounds maximum, with lifting or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing
• Normal tasks may involve exposure to blood or bodily fluids
• Reliable transportation for travel between clinic locations if needed.

Full time