Medical Receptionist

Aptiva Health is a rapidly expanding multi-specialty medical group with locations throughout Kentucky. We are currently looking to add a medical receptionist to our clinic located at 3615 Newburg Road, Louisville, KY. We are looking for a highly motivated individual to fill this position and begin training immediately.

Our Medical Receptionists work directly with patients and physicians. Day-to-day duties include collecting patient demographics, front office assisting, scheduling and more.

• Verifies patient information by interviewing patient; confirming purpose of visit.
• Checks patients in and out of the clinic and verifies that all patient information is accurate and up to date.
• Schedules follow-up appointments in person or on the phone, and calls to confirm appointments.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Supply Management, Verbal Communication, Infection Control, Creating a Safe, Effective Environment, Organization, Scheduling, Professionalism, Customer Focus, Confidentiality, Bedside Manner, Medical Teamwork, Computer Skills, EMR

Strong interpersonal skills

Spanish Speaking (preferred)