Receptionist, Advocates Women's Health

Overview

Responsibilities and duties include serving as the liaison between the physician and patient, answering the telephone, determining the nature of patient calls and incoming calls, scheduling appointments, routing calls, taking appropriate messages, pulling charts for messages, greeting patients and family members, obtaining registration and insurance data and updating information in the billing system, and facilitating patient flow into the practice. The receptionist may also be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests.

The incumbent attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty.

• Answer the telephone and determine the nature of patient calls and incoming calls
• Schedule appointments and route calls
• Take appropriate messages, pull charts for messages, greet patients and family members
• Obtain registration and insurance data and update information in the billing system
• Facilitate patient flow into the practice
• May be responsible for charge entry, referrals and pre-certifications
• Schedule specialist appointments and diagnostic tests
• Attend to patients using age-appropriate principles of growth and development for patients of all ages

No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply or reach out to (Use the "Apply for this Job" box below). to learn more.

• Ability to speak Spanish
• High School Diploma or GED; high school diploma preferred