Medical Scheduler, Medicine, Outpatient Center

Overview

Job Description Summary UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.

Address 401

E. Chestnut St Louisville, KY 40202

Shift First Shift (United States of America)

The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.

• Schedule follow up/return visits to our office for patients.
• Obtain appropriate pre-certification and pre-authorizations, as needed.
• Schedule medical tests and procedures for patients. (i.e.
  
  - interventional invasive cardiology procedures, electrophysiology, etc.)
• Discuss patient instructions for procedures with patient so patient has clear understanding of what is expected.
• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions.
• Use Allscripts, Centricity Business, online paging systems. Retrieve information from other hospital systems.
• Holds in confidence all matters concerning patients according to HIPAA guidelines.
• Exhibits friendly and helpful behavior.
• Other duties as assigned.

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

• High school diploma or GED/Equivalent (required)

• Two (2) years of scheduling in a multi-specialty clinic (preferred)