Lateral Telecommunicator; 911 Dispatcher
Listed on 2026-02-03
-
Government
Police Officer
*** This positing is only for currently certified Telecommunicators. Applicants certified in states other than Kentucky may apply and will be provided information related to the reciprocity process for Kentucky upon application.***
The Jefferson County Sheriff’s Office (JCSO) is in Louisville, Kentucky and serves as the largest Sheriff’s Office and fourth largest law enforcement agency in the state. Its approximately 270 sworn, 60 civilian and 75 volunteer Reserve Deputies perform its main duties of providing court security, serving court orders, and collecting property taxes. The members of JCSO also serve the community by supporting the work of local charitable organizations and providing a positive presence that ensures the safety of residents of Jefferson County.
POSITIONOVERVIEW
Telecommunicators of the Jefferson County Sheriff Office are fully certified emergency communications professionals. The JCSO Communications Unit transmits critical information, tracks the status of personnel, and at times takes emergency calls from the public. The unit is staffed 24 hours a day, 365 days a year. There are three shifts where openings are filled based on the operational needs of the agency.
This position requires computer skills, listening skills, and the ability to multi-task and handle stressful situations.
Must be currently certified as a Telecommunicator in the State of Kentucky. Applicants certified in other states may apply and will be provided information related to the reciprocity process for Kentucky.
Must be at least 18 years of age at time of hire.
Must be U.S. citizen
Must have high school diploma or equivalent
Must have honorable discharge from military, if applicable
Must not have been convicted of a felony – misdemeanors are considered on a case-by-case basis.
No use of marijuana in the last 1 year, no use of illegal controlled substances in the last 6 years.
Upon academy graduation, a 3 year employment contract is required by the graduate.
SALARY/BENEFITSCertified hires are eligible for up to 10 years credit towards pay and leave accrual.
- Start — Hourly Rate: $28.78;
Annual Rate: $56,112.94;
Eligible for Benefits:
Yes - 3 Years — Hourly Rate: $30.51;
Annual Rate: $59,502.43;
Eligible for Benefits:
Yes - 5 Years — Hourly Rate: $31.67;
Annual Rate: $61,754.62;
Eligible for Benefits:
Yes - 10 Years — Hourly Rate: $33.41;
Annual Rate: $65,143.97;
Eligible for Benefits:
Yes
Employees participate in the Non-Hazardous Duty retirement under CERS offered the KPPA.
JCSO pays 100% medical premiums for single coverage, and 90% for other plan levels.
Competitive plans for vision and dental.
Optional deferred compensation and life supplemental life insurance.
SELECTION PROCESS- Criminal History Check
- Interview and Job Shadow
- Polygraph Examination
- Background Investigation (Criminal history check, credit check, employment history, references)
- Sheriff Staff Interview
- Drug Screening
- Fingerprinting
Open Until Position Filled
Questions related to this position or its selection process can be sent to careers.
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