Small Business Relationship Officer- Louisville Area

Position

Small Business Relationship Officer
- Louisville Area

Louisville, KY

312

1

By emphasizing One Park, One Mission, One Team, the Small Business Relationship Officer advances the credit union's commitment to making a meaningful difference in every member's financial life. The position focuses on delivering high-quality service, identifying member needs, and recommending products and services that support their financial goals. The role is also responsible for supporting small business members throughout the lending process.

This includes receiving loan applications, explaining available lending options, and guiding members from initial inquiry through final decision. In addition, the position originates, monitors, and renews loan and deposit relationships for small business members with aggregate exposure under $1MM, ensuring all activities align with credit union policies and assigned portfolio requirements.

• Work directly with members to gather application information and assess whether the member, collateral, and loan conditions meet credit union requirements. Use an understanding of available loan options to determine the most appropriate business lending method. Support deposit growth in alignment with the credit union’s budget. Prepare loan requests for underwriting review and communicate credit decisions to applicants in accordance with policies and regulations.
  
  Coordinate and track required third‑party tasks, and partner with the processor to assemble, organize, and maintain all file documentation. Assist with loan closings as needed or directed.
• Actively work to grow credit union small business lending presence including building relationships within the market, professional groups, select employee groups and credit union staff. Participate in credit union business development or education events providing member business lending expertise.
• Support manager with maturing loans, keeping up to date with market conditions, planning, and SWOT. Ensure communication with branch staff for coordination of meeting space for appointments; attend department meetings or training as scheduled. Provide reports as requested.
• Maintain up to date knowledge of regulations, rules, policies and procedures governing all classes of loans with focus on Member Business Lending. Advise manager of any changes that may affect credit union processes to limit risk or loss.
• Maintain knowledge of credit union products and services and look for cross‑sell opportunities which will benefit the member’s financial needs. Cross‑sell services such as business checking products and refer business or property owners to the branches for consumer deposit and loan products. Provide service as required by the member’s availability including needs that may require appointments or follow‑up outside of traditional business hours.
• Perform other duties as assigned.