ACH Specialist

Overview

“Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job!”

Grade 7

About Republic Bank

Republic Bank’s values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates.

It’s one of the reasons we’ve been named as one of the Best Places to Work in Kentucky for ten years! For more information about the company, please visit

POSITION PURPOSE AND OBJECTIVES

The ACH Specialist, with little to no direct supervision, is responsible for handling and processing all issues and tasks within ACH, IRA/HSA, and transaction processing. This position is for the highly experienced with multiple years of experience.

Minimum Qualifications

• 3+ years of deposit operations experience required.
• Accredited ACH Professional (AAP) certification preferred.
• Demonstrated proficient computer skills.

• Process ACH research for client inquires, Federal Reserve discrepancies, and General Ledger outages.
• Set-up ACH clients, process & balance ACH files, and resolve ACH processing issues.
• Resolve IRA/HSA account issues, ensure accurate tax reporting and perform account maintenance.
• Review periodic reports on IRA/HSA and ACH activities.
• Resolve unposted transactions and process ACH and Check exceptions/returns.
• Maintain and develop knowledge specific to NACHA, ACH, and Reg E Regulations.
• Effectively use bank resources, procedure manuals and reference materials to independently service client inquiries when necessary and protect client information by following department & security guidelines and procedures.
• Deliver superior customer service via telephone and email to internal and external clients for operational assistance.
• Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
• Model and foster behaviors that support the Bank’s values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
• Willingly perform all other duties and projects as assigned.

• Well organized, detail-oriented, self-motivated, and a team player with excellent communication skills.
• Ability to work independently and in a team environment.
• Requires a high energy level and strong sense of urgency to meet department deadlines.
• Exceptional problem-solving and decision-making skills.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision.

The noise level in the work environment is usually moderate.

• Travel between Republic Banking facilities may be required including occasional out of town travel.
• Flexible work schedule may include some evenings, weekends and/or overtime.
• Stay abreast of new developments, best practices, and statutory and regulatory changes.
• The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities, or requirements.