Principal Field Quality Engineer

* Act as the factory point of contact for Field Service, Technical Assistance, and Customer Relations teams.
* Support service training materials, service bulletins, and technical communications.
* Partner with service parts teams to ensure correct parts usage and supersedure.
* Own AI-enabled “Save the Call” case-based reasoning content and performance metrics.
* Support development of customer education materials, including digital and video content.
* Bachelor of Science in Engineering
** OR
* * equivalent relevant work experience required.
* 7+ years of plant, high-volume manufacturing, operations, or quality experience.
* High initiative, self-starter, results-oriented, and team-focused.
* Proven ability to lead cross-functional teams and influence change.
* Strong analytical, problem-solving, and project management skills.
* Experience using AI-enabled analytics tools or demonstrated ability to rapidly adopt advanced data systems.
* Proficiency in Microsoft Office tools (especially Excel) and ability to learn new systems quickly.
* Excellent communication, presentation, and leadership skills.
* Strong project tracking and execution skills.
* Field Quality or Quality Leadership experience.
* Experience with SCR, warranty, damage, and AI-driven field analytics.
* Desire to work in a manufacturing-focused environment.
* Knowledge of highly automated Dishwasher products or similar high-volume, low-mix assembly processes.

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that:
Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances, a Haier company, is more than a place to work. We imagine, design and build some of the world's best appliances. Our people strive to improve themselves, the company and the community—building challenging and rewarding careers along the way. We value diversity, teamwork, innovation and lean manufacturing. We work with some of the best people in the world who take pride in our products and thrive on challenges.

More than a place to work, GE Appliances is a place of opportunity, a place to grow and a place to develop your career.
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