ATS Integrated Solutions - Service Security Field Team Lead

ATS Integrated Solutions – Service Security Field Team Lead

Company
: ATS Automation, Inc

Company Information

Established in 1986, ATS Companies is the leading provider of energy management services, automated control systems, critical airflow solutions, and building systems integration. We aim to be the market leader in excellence in building technologies by providing the industry’s best teams, engineered solutions, service support, and products. At ATS, we custom engineer and install building automation systems to optimize buildings’ mechanical and electrical systems, reduce building energy consumption, increase tenant comfort, and maximize the productivity of tenants and facilities management personnel.

Headquartered in the Pacific Northwest, with 14 offices and growing across the United States, we support and manage complex building automation and controls projects across the country and abroad. We seek out candidates from diverse backgrounds who are curious and eager to learn, have excellent communication skills, and who possess an exceptional work ethic and initiative. ATS is committed to employee development and offers an extensive training program and ongoing advancement to all employees.

Our company enjoys remarkable tenure and we take pride in our employees’ ability to grow their career and find long-term success at ATS.

Job Summary

Responsible for the development and supervision of a team of Security Service Technicians including annual performance appraisals. It is anticipated that this position will be 25-40% supervision, while performing actual service work for the balance of the time. Team Supervisors are able to design and engineer control system hardware and software programming based on project requirements and provide analysis of building control and system performance at a complete systems and campus level.

This is an exempt position.

• Provide motivation for team members (Service Field Technicians)
• Conduct annual performance reviews for Security Team Members.
• Provide technical support for team members.
• Training – Coordinate classroom with Service Manager and provide one‑on‑one Engineering task level training.
• Work with Service Coordinator to maintain Service Technician productivity.
• Work with customers, general contractors, and sub‑contractors to successfully execute service projects.
• Work with sales in providing customers with optimal equipment and performance.
• Conduct Team Meetings. Perform regular Service Technician functions as required.

• Ability to manage a team of Security Service Technicians.
• Strong knowledge of Access Control, Intrusion, and Video Applications.
• Excellent time management and organizational skills.
• Strong troubleshooting skills.
• Computer hardware and software skills.
• Ability to work independently and unsupervised.
• Strong interactive and communication skills.

Work Environment and Physical Demands

This position requires a combination of working in an office environment and routine visits to project jobsites up to 15% of working hours. Project jobsites present typical construction and outdoor conditions that require the use of personal protective equipment for safety purposes. Must be comfortable climbing a ladder infrequently. Small repetitive motions and use of small tools is included.

• Full‑time, exempt
• Typical Monday – Friday working hours with flexibility as needed
• Local travel required up to with infrequent out‑of‑state travel

• Engineering Undergraduate or equivalent combination of education and experience
• Complex integrated building security systems experience
• Computer programming experience
• 5+ years industry experience (minimum)

Equal Employment Opportunity Statement

ATS is an equal opportunity employer and we are committed to complying with all federal, state, and local laws providing equal employment opportunities. When making hiring and employment decisions, we do not discriminate based on race, color, national origin, ancestry, religion, sex, gender identity, sexual orientation, marital status, pregnancy, age, military service, military or veteran status, physical or mental disability, medical condition as defined under state and federal law, or any other legally protected category.

All such discrimination is strictly prohibited.

The above job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Mid‑Senior level

Full‑time

Information Technology

Construction