Front Office Specialist

Gentle Excellence Dental is a dental practice located in Louisville, KY. The practice is committed to providing exceptional dental care services with a focus on patient comfort and satisfaction. We strive to create a welcoming and professional environment to address a variety of dental health needs. Gentle Excellence Dental aims to deliver personalized services to ensure an excellent patient experience.

This is a full-time on-site role for a Front Office Specialist at Gentle Excellence Dental in Louisville, KY. The Front Office Specialist will manage day-to-day operations, including greeting and assisting patients, scheduling appointments, handling incoming calls, and ensuring smooth front office operations. The role also involves maintaining records, managing patient inquiries, and providing a high level of customer service to ensure a positive patient experience.

• Strong phone etiquette and proficiency in appointment scheduling
• Excellent customer service and communication skills
• Experience with receptionist duties, including managing front office operations
• Ability to work independently and adapt to a dynamic office environment
• Prior experience in a dental or healthcare setting is a plus
• Proficiency in relevant computer and scheduling software is preferred