Customer Service Representative; Part-Time

Customer Service Representative (Part-Time)

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Customer Service Representative (Part-Time)

Join to apply for the Customer Service Representative (Part-Time) role at Dayton Freight Lines, Inc.

• Professional, positive and people-centered work environment
• Modern facilities
• Paid holidays (8); paid vacation and personal days

Overview

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities
• Comprehensive benefits package:
  Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies

May Be Asked To Assist With

• Payroll
• Data entry
• Freight reports
• Driver collect reports
• Billing and filling

Qualifications

• Skillful in Microsoft Office Programs
• Excellent keyboarding skills
• Has worked in a fast paced environment and has excellent attention to detail
• Experience with handling a high volume of phone calls
• Exceptional communication and customer service skills
• Legally eligible to work in the United States
• Must be at least 18 years of age
• Fluent in English

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities
• 401(k) plan, Company Match

Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Part-time

Job function

• Job function Other
• Industries Truck Transportation

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