Customer Service Representative
Listed on 2026-02-01
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
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Customer Service Representative (Full-Time)Join to apply for the Customer Service Representative (Full-Time) role at Dayton Freight Lines, Inc.
Overview
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Overview
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
- Assist the Service Center Manager
- Take and deliver messages for the Service Center Manager and Account Managers
- Provide assistance to Drivers
- Prepare bills of lading and delivery receipts
- Maintain excellent communication with external and internal customers as well as interline companies
- Payroll
- Data entry
- Freight reports
- Driver collect reports
- Billing and filling
- Skillful in Microsoft Office Programs
- Excellent keyboarding skills
- Has worked in a fast paced environment and has excellent attention to detail
- Experience with handling a high volume of phone calls
- Exceptional communication and customer service skills
- Stable and growing organization
- Competitive weekly pay
- Quick advancement
- Customized training program
- Professional, positive and people-centered work environment
- Modern facilities
- Comprehensive benefits package:
Health, Dental, Vision, AD&D, 401(k), etc. - Paid holidays (8); paid vacation and personal days
- Seniority level
Entry level
- Employment type
Full-time
- Job function Other
- Industries Truck Transportation
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