Entry Level Customer Service Agent

Entry Level Customer Service Agent

Location:

Louisville, KY

Employment type:

Full Time

Compensation: $17.50 - $26.00 per hour

We are seeking an enthusiastic Events Entry Level Customer Service Agent to join our dynamic team. In this exciting position you will play a vital role in ensuring our guests have a seamless and enjoyable experience at our various events.

• Assist attendees with event registration and check‑in processes.
• Provide information about event schedules, locations, and activities.
• Address guest inquiries, concerns, and feedback in a timely manner.
• Support logistical setup and breakdown for events to ensure smooth operations.
• Work collaboratively with other team members to provide exceptional service.
• Maintain a clean and organized event space throughout the duration of the event.

• High school diploma or equivalent; some college education preferred.
• Strong verbal communication skills and a friendly attitude.
• Ability to work in a fast‑paced environment and under pressure.
• Basic knowledge of customer service principles and practices.
• Willingness to work flexible hours, including weekends and evenings as needed.
• Proficiency in using computers and handling basic office software.

• Competitive salary: $17.50 - $26.00 hourly (based on experience).
• Comprehensive health, dental, and vision insurance.
• Paid time off, including vacation, sick leave, and holidays.
• 401(k) retirement plan with company matching.
• Professional development and growth opportunities.

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.