Customer Service Rep Kristin Way

Overview

Customer Service Rep (01469) - 3200 Kristin Way, Louisville, United States

Full Time - Immediate Start

• Answer incoming calls, emails, and chat in a timely and professional manner.
• Provide accurate information about products and services.
• Process orders, refunds, and exchanges efficiently.
• Identify and escape complex issues to appropriate departments.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to ensure customer satisfaction.
• Stay updated on company policies, products, and services.
• Participate in ongoing training and development programs.
• Contribute to a positive work environment by supporting team goals.

• Excellent verbal and written communication skills.
• Strong problem‑solving abilities and attention to detail.
• Proficiency in customer service software and basic computer skills.
• Ability to multitask and prioritize in a fast‑paced environment.
• Patient and empathetic approach to customer interactions.
• Previous customer service experience preferred.
• High school diploma or equivalent.
• Ability to work flexible hours, including weekends and holidays as needed.
• Strong team player with a positive attitude.

• Flexible hours.
• Competitive wages.
• Employee discount on all food items.
• Advancement opportunities.
• Paid training.
• Incredible bonus structure.
• Health, dental & vision insurance after 60 days.
• Voluntary accident coverage/critical illness coverage.
• Flexible spending accounts.
• 401(k) contribution.

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