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Customer Success Mgr./ CSM

Head of Customer Success, Air & Water

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: GE Appliances, a Haier company
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading appliance manufacturer is seeking a Senior Director of Customer Success for their Air & Water business located in Louisville, KY. This role involves crafting and executing strategies for post-sales support, leading a multi-functional team, and ensuring a seamless customer experience. Candidates should have over 12 years of experience in customer success with a solid background in HVAC and service logistics.

This position emphasizes the importance of customer loyalty and operational excellence.
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