Member Experience Associate; Part-Time

Genuine Work is a modern coworking community designed for teams, entrepreneurs, and professionals who value flexibility, connection, and great space. Located above Mashup Food Hall in Louisville, we offer private offices, team suites, flexible desks, meeting rooms, and a welcoming, service-forward environment.

The Member Experience Associate is the face of Genuine Work. This role blends hospitality, operations, and light sales support. You'll welcome members and guests, manage day-to-day desk operations, give tours, assist with onboarding, and help create a warm, professional, and well-run coworking experience.

This is a part-time position
, ideal for someone who enjoys people, thrives in an organized environment, and takes pride in being a reliable point of contact.

• Friendly, dependable, and service-oriented personality
• Strong communication and interpersonal skills
• Comfortable interacting with professionals, teams, and visitors
• Organized, detail-oriented, and able to multitask
• Comfortable using basic tech platforms (booking software, POS, email, Slack, etc.)
• Able to problem-solve calmly and escalate when appropriate
• Prior experience in hospitality, coworking, customer service, or front desk roles is a plus—but not required