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Customer Account Representative

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Alphabe Insight Inc
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Client Relationship Manager, Customer Success Mgr./ CSM
  • Sales
    Account Manager, Client Relationship Manager, Customer Success Mgr./ CSM, Sales Development Rep/SDR
Salary/Wage Range or Industry Benchmark: 55000 - 59000 USD Yearly USD 55000.00 59000.00 YEAR
Job Description & How to Apply Below

Elevare Branding is a dynamic and growth-driven organization dedicated to building high-impact brand experiences and cultivating exceptional teams. We believe in leadership through collaboration, innovation, and continuous development. Our culture empowers individuals to elevate not only our clients’ brands, but also their own professional journeys.

Job Description

The Customer Account Representative plays a vital role in managing client accounts, maintaining strong professional relationships, and supporting ongoing business objectives. This position requires clear communication, organization, and a client-focused mindset to ensure satisfaction and long-term account success.

Responsibilities
  • Act as the primary point of contact for assigned customer accounts
  • Maintain accurate account information and ensure timely follow-ups
  • Address client inquiries and provide tailored solutions aligned with company standards
  • Coordinate with internal departments to support account needs and objectives
  • Monitor account performance and assist in identifying growth opportunities
  • Ensure a high level of professionalism and service quality in all client interactions
Qualifications
  • Strong verbal and written communication skills
  • Professional demeanor with a customer-oriented approach
  • Ability to manage multiple accounts and priorities effectively
  • Strong organizational and time-management abilities
  • Problem-solving mindset with attention to detail
  • Ability to work independently as well as within a team environment
Additional Information
  • Competitive salary ($55,000 – $59,000 annually)
  • Clear growth opportunities within the organization
  • Professional development and ongoing training
  • Supportive and collaborative work environment
  • Long-term career stability with a growing company
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