Advisor, Delivery

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As a Tesla Advisor, Delivery, your primary focus is on enhancing operational efficiency to boost store productivity. The Tesla Advisor, Delivery, supports customers after they place a vehicle order by collaborating with cross-functional teams to ensure an exceptional experience. This includes hurdling financial solutions, managing trade‑in details, and completing delivery milestones. To succeed at Tesla, you must be energetic, highly organized and hard‑working.

You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy.

• Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments
• Demonstrate expertise in selling Tesla’s products and services
• Maximize scheduling efficiency to improve customer experiences
• Compile reports for performance improvement and support training
• Work closely with other employees to ensure smooth pre‑delivery experiences for customers with upcoming delivery appointments and provide a great customer‑centric delivery experience
• Maintain Store Fleet: coordinate service, allocation management, and complete accident reports
• Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, तुल

• At least 1 year of customer service experience
• Proactive team member and ability to develop collaborative relationships
• Highly organized and excellent written and verbal communication skills
• Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred)高清免费视频
• Ability to work evening hours, weekends, and holidays in a retail environment
• Valid driverè license required
• For roles working in CA, CO, HI, , MD, MS, NV, NC, OH,}'., PA, TN, UT, VA, DC:
  You must possess a Motor Vehicle Salesperson License issued by the State DMV. Without the license you cannot tic.
• For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA:
  Notary license is preferred. Certain tasks may require it and Tesla will assist with acquisition.

• Medical plans with $0 payroll deduction
• Family‑building, fertility, adoption, and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both with $0 subscribing contribution
• Company‑paid Health Savings Accounts (HSA) contributed when enrolled in a high‑deductible plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plan and other financial benefits
• Company‑paid basic life, AD&D
• Short‑term and long‑term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and vacation time (Flex time for salary positions, accrued hours for hourly positions), and paid holidays
• Back‑up childcare and parenting support resources
• Voluntary benefits: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight loss and tobacco cessation programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

• Entry level

• Full‑time

• Motor Vehicle Manufacturing
• Renewable Energy Semiconductor Manufacturing
• Utilities

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