Strategic Account Executive​/Senior Living

Strategic Account Executive / Senior Living

Overview

Phar Merica is a closed‑door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long‑term care and senior living clients. We offer a non‑retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression!

The Strategic Account Executive, Senior Living will collaborate with the Account Management team and internal partners, as well as manage relationships with external customers to drive retention and growth within a large book of business for Senior Living accounts.

This position is remote with travel up to 50%.

Schedule:

Monday‑Friday with occasional weekends as needed by the business

• Daily Pay
• Flexible schedules
• Competitive pay
• Shift differential
• Health, dental, vision and life insurance benefits
• Company paid STD and LTD
• Tuition Assistance
• Employee Discount Program
• 401k
• Paid Time‑off
• Tuition reimbursement
• Non‑retail/Closed‑door environment
• Annual Incentive Bonus

• Drives retention and growth of a large book of business across a given team
• Increases adoption rates through corporate initiatives and partnering with Account Management
• Manages C‑Suite Relationships and creates internal Phar Merica/Value Med corporate sponsors with clinical, billing/finance, operations, IT, marketing, etc.
• Engages with the C‑Suite, Regional or Facility leadership to discuss Monthly/Quarterly Business Reviews and Pharmacy Optimization Services
• Deploys Phar Merica’s advanced, consultative, and strategic approach to account management including the successful implementation and promotion of various corporate initiatives
• Oversees and collaborates with Implementation and Account Management for on‑boarding new business for Strategic Accounts
• Oversees client issue escalation process and collaborates with key internal partners, elevating high level issues through the organization for complete resolution
• Reviews Business Plan for all Strategic Accounts monthly with SVP of Senior Living
• Works with other company disciplines to assure that corporate standards are achieved
• Attends client and Phar Merica corporate/networking events and conferences
• Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards

• Bachelor’s degree required
• Minimum 5 years of previous experience in customer service or client support role; previous experience with team management in a healthcare setting or other business‑to‑business setting; experience working with corporate clients/C‑suite. Pharmacy industry experience is a plus.
• Ability to present to all levels of management; excellent time‑management skills; basic computer skills; advanced Microsoft Office proficiency; outstanding problem‑solving skills; experience in root cause analysis; able to collaborate cross‑functionally; experience working within a team; excellent presentation skills
• Previous experience in a project management and client‑facing customer service role; strong background in administrative management with the ability to manage multiple priorities and deadlines at once; strong experience in business would be highly advantageous

Phar Merica, an affiliate of Bright Spring Health Services, is a full‑service pharmacy solution providing value beyond medication. Phar Merica is the long‑term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post‑acute care organizations. Phar Merica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities.

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Mid‑Senior level

Full‑time

Sales and Business Development