Sales Training Specialist

Overview

Job Summary:

As a Sales Training Specialist, you will be responsible for implementing a program centered around training and developing sales representatives in their first six months of employment. After the sales representatives successfully complete the program, they graduate and will be transitioned to a sales team. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the Sales Training Specialist. Alarm Detection Systems is an EEO employer.

• Conduct onboarding sessions for new sales representatives, including classroom instruction, workshops, role-playing, and field training.
• Facilitate ongoing training programs to reinforce sales processes, product knowledge, and customer engagement techniques.
• Provide individualized coaching and feedback to sales representatives to improve performance, build confidence, and enhance selling skills.
• Shadow new representatives in the field to ensure proper application of training concepts.
• Execute the company’s sales training curriculum consistently and effectively, ensuring alignment with organizational goals and best practices.
• Partner with the Sales Training Manager to identify training needs and adapt delivery methods as necessary.
• Serve as a point of contact for new hires, offering guidance, answering questions, and addressing challenges during the onboarding period.
• Assist in the development and updating of training materials, job aids, and resources to support learning and retention.
• Lead field prospecting and appointment sessions.
• Track and report on trainee progress, training completion, and performance outcomes.
• Provide feedback and recommendations to Sales Training Manager for program enhancements.
• Coordinate with internal and external staff and vendors to conduct training classes.
• Partner with sales leadership to align training with business objectives and sales targets.
• Maintain strong relationships with managers and team leads to support the transition of new hires into their roles.
• Direct and coordinate activities involving sales of products, and services.
• Responsible for regular travel to offices and prospective customer locations.
• Lead by example and understand how to help new sales representatives sell in a competitive environment with top-of-the-line products and services in a business-to-business environment.
• Other duties as assigned by management.

• High School diploma or equivalent is required.
• Minimum of 3 years of sales training or alarm industry experience is required.
• Minimum of 2 years experience in outside sales is required.
• Experience in business-to-business sales is highly preferred.
• Experience implementing effective sales training programs.

• Medical Insurance with multiple plan options
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Parental Leave
• Company Cell Phone and Laptop
• Expense Reimbursement Plan
• Disability Coverage:
  Employer-paid Short-Term Disability;
  Optional Long-Term Disability
• 401(k) Plan with tiered employer match
• Paid Time Off (PTO) starting at 3 weeks per year for employees
• Paid Holidays: 8 recognized holidays annually
• Employee & Friends/Family Discounts on security systems and monitoring services
• Pet Insurance Discount
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Company-sponsored events (friends and family welcome!)
• Continuous professional development opportunities
• A fun, positive, and high-energy work environment.

The starting salary range for the Sales Training Specialist is $65,000 - $75,000, dependent on knowledge, skills, education, and experience.

• Strong understanding of sales principles, processes, and best practices, with the ability to model and teach effective selling techniques.
• Familiarity with CRM systems, sales performance metrics, and pipeline management.
• Proven ability to deliver engaging training sessions, both in classroom and field settings.
• Skilled in adult learning principles and instructional techniques, including role-playing, coaching, and feedback.
• Excellent verbal and written communication skills, with the ability to clearly convey concepts and motivate learners.
• Strong presentation skills with the confidence to lead groups of varying sizes and skill levels.
• Ability to provide constructive feedback in a supportive manner that encourages development and growth.
• Strong interpersonal skills with the ability to build rapport and trust with new sales representatives.
• Detail-oriented with the ability to track progress, assess learning outcomes, and identify areas for improvement.
• Strong problem-solving skills and adaptability to adjust training approaches to meet individual or team needs.
• Ability to work effectively with cross-functional teams,…