Solution Architect

About the Job:

The Solution Architect is responsible for driving innovative, value-focused technical solutions for Summit's clients. Using deep technical expertise and AVL knowledge, they develop conceptual designs that align with the client's vision during the sales process and create technical, relational, and budget value with the customer so they ultimately sign proposals and contracts. The Solution Architect serves as the end-result and technical expert throughout the project lifecycle, providing vision for the design and detailed technical expertise to both internal teams and clients.

They stay informed on the latest technologies and trends, and bring innovative, leading-edge technologies to customers and the internal team. All essential functions must be performed without endangering the health and or safety of the individual or others.

At Summit Integrated, we pride ourselves on delivering top-notch services and solutions to our clients for over 20 years. We are a Colorado-based full service, purpose-driven, Audio Video Lighting integrator with an extensive national reach in the House of Worship industry. Our church audio, video, and lighting systems are powerful, yet user-friendly, and equip our clients with the right industry tools and training to take their worship experiences to the next level.

We value providing a rewarding employee atmosphere of working as a team towards shared goals and rewards, and we are looking for individuals who embody our core values of:
People First, Driven by Excellence, Be Humble-Stay Humble, Integrity Speaks Louder than Words, Generosity without Limits, Don't Forget to Have Fun.

• Develops & designs high-level functional AVLA design concepts that align with customer vision, are innovative in nature, and efficient in implementation.
• Serves as a technical expert during the sales process, demonstrating the value of Summit's innovative AVLA technical capabilities, budget adherence, and turnaround time in the sales process.
• Based on the customer's vision, requirements, and system specifications, produces a complete AVLA system parts list, ensuring all necessary components are included and all scope is documented.
• Prepares documentation necessary for winning projects, such as loudspeaker design concepts, system sketches, and 3D renderings. Collaborates with Account Manager on Proposal and Contract creation.
• Collaborates with the engineering team for design documentation by providing initial written concepts, reviewing drawing sets at regular intervals, and providing final approval on construction and installation documents before release.
• Responsible for the contractually accurate product being installed, documenting parts list changes in change orders to customers, and initiating product returns for system changes as needed.
• Acts as the technical expert for the final solution delivered to the customer and oversees and performs programming, calibration, customization, and tuning of the AVL systems at Summit HQ and on-site based on project needs.
• Delivers effective training via in-person and electronic means to staff and volunteers on the new system before and during the first use.
• Conducts final checks to ensure the system meets Summit Standards, contractual specifications, and customer expectations. Documents system operation, creates backup files, and communicates final system functionality to end-users.
• Acts as the primary technical support contact for 30 days after installation. Works with the Summit Support Team to quickly resolve equipment or configuration issues during the warranty period.

• Ability to function in a high-paced and, at times, high-stress environment.
• Excellent verbal and written communication skills.
• Displays empathy, intuition, and good judgment.
• Dependable and organized, able to work independently while maintaining focus and attention to detail.
• Strong ability to problem solve.

• Bachelor's degree in a relevant field such as Audio Engineering, Acoustics, Information Technology, AVL Technology or related field. Equivalent work experience may be considered in place of formal education…