LPN- Resident Care Manager

Situated at the base of the Rocky Mountains, Balfour Senior Living in Louisville, CO at Cherrywood Village is seeking a talented, team-oriented LPN Resident Care Manager to join the family.

Full Time 4X10's

$80,000-$85,000

The Resident Care Manager directs, coordinates, and supervises care services provided by care associates for the residents within the Assisted Living Department. Responsible for ensuring exemplary service is delivered with integrity, dignity, and compassion and may be responsible for medication control and physician coordination.

• Responsible for monitoring and evaluating assigned residents and regularly assessing levels of care whenever there is a change in condition and/or to determine whether a resident is no longer appropriate for the setting, notifying Assistant Living Director as required.
• Assist residents with simple requests as needed or find appropriate associate to assist.
• Learns and understands resident preferences for opportunities to provide exemplary customer service, exceed resident expectations and enhance resident satisfaction.
• Responsible for effectively supervising departmental operations as directed on a day‑to‑day basis under the guidance of the department director or Executive Director.
• Responds in a tactful and timely manner to all residents, family members and/or staff.
• May be responsible for supervising resident medication programs.
• May be asked to monitor all physician orders and ensures they have been followed timely and accurately.
• Familiar with medical terminology necessary in the delivery of care services to residents.
• Interfaces with physicians, care providers, and outside health services pertaining to the resident’s needs (i.e., hospital, outpatient service, home health, therapies, etc.).
• May be responsible for reviewing resident reports and documentation and ensures all care services have been delivered at each shift and notifies Assisted Living Director of any changes in a resident’s condition or needs.
• Assess residents utilizing the company’s resident care software system.
• Manages or assists with any emergency situations responsibly and calmly until aid arrives.
• May be responsible for assisting with scheduling for Care associates or care conferences.
• Regularly or on occasion communicates the company vision and strategy to create alignment between daily activities and company strategy.
• Manages direct reports schedules and time‑cards as necessary.
• Review payroll documentation to minimize missed punches, monitor overtime, and manage labor costs.
• Works as part of the team within the department and across the community.
• Conducts and/or assists with regular staff and daily stand‑up meetings.
• Plans, prepares, and monitors daily work schedules to meet labor targets.
• May be responsible for planning and preparing assignment sheets for Resident Assistants.
• Responsible for managing own and team’s resident confidentiality and privacy at all times.
• Maintains high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working.
• Interviews, hires, trains, manages, and retains highly effective associates and creates a culture of associate engagement.
• Responsible for coaching, mentoring, team‑building, performance management, recognition, and professional development of associates.
• Identifies and develops top talent for future succession opportunities.
• Sets example and expectation of open and honest communication with and between all associates.
• Take a pro‑active approach to look for ways to increase efficiency and potentially reduce costs to support continuous improvement.
• Responsible for ensuring regulatory compliance and reports any issues or concerns immediately to Assisted Living Director and Executive Director.
• Responsible for team’s adherence to all regulations, laws and Kisco standards, including the Associate Handbook.
• Understands supports and assists as needed in the community sales process.
• Performs other related duties as required.

• Previous supervisory experience preferred.
• High school graduate required; college coursework…