Senior Technician - Orleans

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The Senior Technician is a heavy equipment mechanic that specializes in the modernization and repair of cranes. This position may perform routine maintenance, troubleshooting, repairs, and upgrades; as well as solving complex problems when the crane malfunctions. The role requires self-sufficiency, leadership abilities, effective communication and professionalism to lead field technicians and act as the liaison between HCSG management and customers.

The Technician works in a safety‑first environment. HCSG is a 24/7 service company that requires technicians to be available on‑call and provide after‑hour or weekend services as required due to customer needs.

• Must be able to be on‑call and provide after‑hour services as required.
• Troubleshoot, repair, inspect, and upgrade industrial hoists and cranes in the field at customer locations.
• Train and mentor field technicians.
• Perform OSHA‑required hoist and crane inspections and generate inspection reports and repair orders.
• Communicate with the Service Manager and Branch Manager during the day so that work can be scheduled and completed on a daily basis.
• Consult with customers regarding all repair and safety‑related issues and discuss recommendations that will assist the customer with improving their services.
• Maintain all company‑issued equipment, vehicle, and assets in a safe and proper working order.
• Operate tools, equipment, and vehicles in a safe and responsible manner. Notify immediate supervisor of any deficiencies.
• Maintain a supply of HCSG forms and miscellaneous materials in the company vehicle.
• Maintain the ability to work with others in a team environment.
• Attend company‑provided trainings and seminars as required.
• Participate in HCSG 5 Marks program.
• Perform other duties as assigned.

The work is labor intensive. Must be able to lift up to 50 lbs on a daily basis, and up to 100 lbs on a rare basis. The position requires 90 % of frequent climbing, balancing, stooping/crouching, overhead reaching, bending, squatting, and prolonged standing and sitting. It requires occasional pushing, pulling, kneeling, and crawling. The position also involves great hand and eye coordination. Heights exceedingly over 50 ft from time to time are normal.

Employee will be required to travel from time to time (20–50%) and must be willing to work various shifts to accommodate the needs of HCSG branches and customers, including on‑call and overtime. Travel out of town may be required at the discretion of the company.

Work is normally performed inside or outside (pending customer requirements) with varying degrees of extreme hot and cold temperatures depending on the weather. During summer months, temperatures can exceed 120 °F. This position will be frequently exposed to noise, heights, fumes, dust, and odors.

• At least 5–7 years of crane repair & maintenance experience.
• At least 3–4 years of electrical and/or mechanical experience in lieu of crane repair & maintenance experience.
• Must have a valid driver’s license and acceptable driving record.
• Must always commit to working and driving safely.
• Must be willing to work off the ground at various heights.
• Must have basic computer skills to work with web‑based crane inspection programs.
• Must be able to communicate well with others and work independently or as a team.
• Knowledge of hand tools and/or possess hand tools.

• Vocational/Technical training certificate.

Must be able to pass a pre‑employment drug test and background (DISA) and submit to random and annual drug testing as required.