Administrative Coordinator

Overview

The Office of State Parks (OSP) serves the citizens of Louisiana and visitors by preserving and interpreting natural areas of unique or exceptional scenic value, planning, developing and operating sites that provide outdoor recreation opportunities in natural surroundings, preserving and interpreting historical and scientific sites of statewide importance and administering intergovernmental programs related to outdoor recreation and trails.

This position is located at Tickfaw State Park in Springfield, LA. The purpose of this position is to perform essential duties in administrative support of the operation of the site, including high level customer service skills.

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
  • Successful Behaviors: Follows direction reliably, adjusts to feedback, and completes tasks on time.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
  • Successful Behaviors: Communicates clearly, listens actively, and explains complex ideas well.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
  • Successful Behaviors: Understands customer needs, communicates clearly, and delivers timely, reliable service.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
  • Successful Behaviors: Follows policies, meets expectations, and communicates clearly and respectfully across situations.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
  • Successful Behaviors: Applies and explains policies accurately, adapts in routine cases, and helps improve procedures.
• Working with Financial Information: The ability to interpret financial data, manage financial approvals, and ensure compliance to support informed decisions and promote transparency.
  • Successful Behaviors: Accurately interprets financial data, applies policies, ensures compliance, and prepares transparent reports.

• Performs various administrative tasks such as scheduling, screening visitors, and answering telephone calls for the manager.
• Assumes lead worker responsibilities of certain management functions such as completing and submitting paperwork to the Administrative Office or Human Resources.
• Maintain inventory of supplies; operates office equipment.
• Assists with new hire paperwork and training.
• Operate the fee station at the park entrance. Register overnight and day use visitors; collect fees from customers.
• Process payment vouchers, delivery receiving reports, requests for purchases and contracts in written form.
• Instruct personnel at the park fee stations on correct procedures for collecting fees, cash control, recording revenue, and completing all daily, weekly, and monthly revenue reports.
• Greets visitors. Provides information regarding site accommodations, amenities, policies, procedures, laws, fees, tourist information, etc.
• Receives, sorts, and distributes mail.

Appointment Type: Probational, Promotional, or Detail to Special Duty
Location: Tickfaw State Park, in Springfield, LA
Work Schedule: State Parks are open 365 days a year. Position will work a rotating schedule of 40 hours/week, that can include holidays and/or weekends as needed, to ensure coverage at the park.
Career Progression: This position may be filled as an Administrative Coordinator 1, 2, or 3. As part of a Career Progression Group, vacancies may be filled based on the qualifications of the selected applicant. Please refer to the Class Specifications page for specific information of salary ranges, minimum qualifications and job concepts for each level.
Travel: Position requires driving around the park as part of the daily shift. A state vehicle is available for employee use while on duty.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

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