Analyst II - Sr

This position may be filled as an Analyst II, III, or Sr depending on experience.***

Hybrid

Entergy Services, LLC

The Analyst will gather, interpret, and use complex data to develop actionable steps that will improve processes and optimize results for improving our billing accuracy and timeliness. This role will also serve as a liaison to the Field Operations to provide education and job aids to improve data integrity of entries into the system related to manual meter reads, meter installs, etc.

This role will partner closely with Entergy’s billing departments on billing exceptions to understand root cause and make improvements to the processes upstream to avoid billing exceptions.

• Gather, analyze, and interpret data for problem solving to minimize meter exceptions and provide sustainable results
• Submit reports to the relevant department heads and management
• Find patterns and trends in the analyzed data
• Help management and other teams draw business goals and needs
• Formulate procedural manuals for department
• Must be adept to learning multiple data sources to provide insightful analysis and reporting.
• Develop strong relationships across the operations
• Provide support to ensure data integrity of information into the MDMS system
• Create job aids and other tools to further educate the organization on how the systems function end to end and what is needed to maintain accuracy and timeliness of bills
• Develop reporting to allow for more real time understanding of the functioning of the meters

High School Diploma

Desired:
Bachelor’s Degree

Analyst II: 2-4 years of relevant experience

Analyst III: 4-6 years of relevant experience

Analyst Sr: 6 plus years of relevant experience

• Ability to manage multiple projects and operate in a rapidly changing work environment.
• Proficiency in Excel, CCS, Maximo, Click, MDMS
• Knowledge of AMI and Smart Grid network management tools. Specific knowledge of Meter Data Management Software (MDMS) preferred.
• Strong ability to apply broad industry and commercial awareness to drive financial and operational performance.
• Excellent interpersonal skills; team player.
• Ability to resolve issues by leveraging resources throughout the organization.
• Excellent project management, written and verbal communication skills.
• Excellent Critical thinking, problem-solving, and decision-making skills

• Manage invoices, reports, change orders, reconciliations, and monthly cost tracking for HWY projects across the state.
• Track permits, manage bond space, coordinate approvals, and act as permitting SME for HWY projects with Contract Compliance group.
• Set up projects in Microsoft Project, track status/milestones, adjust commit dates, and create Minor Adds.
• Conduct franchise/city/prior rights research using records and data sources for HWY projects across the state.

Louisiana - New Orleans | Louisiana:
Baton Rouge | Texas:
The Woodlands

Professional

Professional

No Relocation Offered

NON BARGAINING UNIT

1

122102

Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please  to view the EEO page, or see statements below.

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please  and provide your name, contact number, the…