Customer Service Associate

Join to apply for the Customer Service Associate I role at Family Dollar

Location:

1991 West Main Street, Lutcher, Louisiana 70071

Employment type:

Part-time

We’re seeking a Customer Service Associate to deliver a great shopping experience for every customer. Responsibilities include assisting customers, processing transactions, maintaining store cleanliness, stocking and replenishing merchandise, and ensuring a safe and positive environment.

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and overall neatness
• Other duties as assigned

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, bending, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And more

EEO Statement: We are an equal opportunity employer and commit to recruiting, hiring, training, and promoting qualified people of all backgrounds, and to making employment decisions without regard to any protected status. In accordance with local laws in listed states, minors may be eligible for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note that this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.