Key Holder - Le Labo - Fulltime - Orleans, LA

Key Holder – Le Labo – Fulltime – New Orleans, LA

Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including:
Estée Lauder, Aramis, Clinique, Lab Series, Origins, M
· A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager and ensure the smooth efficient running of the store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviours that the sales team need to demonstrate in order to provide inspirational, authentic and personalised customer service to achieve all sales and customer service targets.

Responsibilities include cash handling and start and end of day cash reconciliation, and you will also be responsible for opening and closing the store on a rota basis.

• Support Store Manager and Assistant Manager in daily store operations.
• Provide coaching and mentoring to the sales team to deliver inspirational, authentic and personalised customer service.
• Perform start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Represent the brand and deliver high‑quality customer experiences.

• Proven retail experience, preferably within cosmetics.
• Strong customer service skills, with ability to provide inspirational, authentic and personalised service.
• Experience with retail operations, cash reconciliation, opening and closing the store (desirable).
• Previous supervisory experience, including coaching/mentoring others to achieve sales and service targets (desirable).
• Ability to work retail hours, including days, nights, weekends and special events in a fast‑paced environment.
• Experience with retail point‑of‑sale software.
• Proof of right to live and work in the country if invited for interview.

The anticipated base salary range for this position is $17.25 to $28.75. Exact salary depends on experience, skills, education, and budget. This position is eligible for participation in a highly competitive bonus program with the possibility for over achievement based on performance and company results.

The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education‑related programmes, paid holidays and vacation time, and many others. Many of these benefits are subsidised or fully paid for by the company.

It is Company’s policy not to discriminate against any employee or applicant for employment on the basis of race, colour, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

The Company will endeavour to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USAppl

Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

Philadelphia Applicants: Philadelphia’s Fair Chance Hiring Law applies.

Rhode Island Applicants: The company is subject to chapters 29‑38 of title 28 of the general laws of Rhode Island and is therefore covered by the state’s workers’ compensation law.