Sr. Quality Assurance Supervisor

COMPANY OVERVIEW

Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well‑being of life on the planet, providing state‑of‑the‑art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe.

Founded in 1967, Balchem is a publicly traded company (NASDAQ – “BCPC”) with annual revenues over $950 million and a market cap exceeding $5.0 billion. The company consists of three business segments:
Human Nutrition & Health;
Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit

The Sr Quality Assurance Supervisor is the leading member of the site quality leadership team, responsible for ensuring that products manufactured at the site are safe, compliant Balchem, customer, and regulatory standards, and meet quality expectations. This role provides analytical insight, site program maintenance and implementation, product and process knowledge while collaborating with Manufacturing, Product Development, Supply Chain, Customer Service and lower priority customers.

• Execution and Maintenance Quality, Food Safety and Food Quality Programs:
  Partners with the site food quality and food safety teams to actively apply living Food Safety, Food Quality plans and the prerequisite programs. Utilizes operational excellence processes as a platform to drive priorities and change. Maintains site in audit ready state.
• Prioritizing Compliance, KPI’s, Operational Excellence:
  Responsible for performance and KPIs through auditing, execution, follow‑ups. Demonstrates ability to prioritize and bring visibility to non‑conformances and key drivers impacting KPI’s, assign actions to contain, correct, prevent. Drives root cause analysis, quality commercialization reviews including specification reviews. Incorporates operational excellence in two ways of working.
• Talent Management and Development for Quality, and Food Safety Teams– Provides technical expertise and is accountable for a high functioning quality team. Partners with cross‑functional groups to ensure structured onboarding is implemented cross‑functionally ures ongoing training is structured to drive success.
• Escalated Issue Management – Responsible for ensuring food safety and quality, and or customer issues are escalated for visibility and for resources.
• Establishes a Culture of Quality and Systems – Drives the adoption of systems tools and skill development within the function. Uses tools to drive Quality Culture initiatives at the sites.
• Partnership with site leaders and cross‑functional partners for goal setting, decision‑making alignment, and training and development needs.
• Supports Supply Chain, Learning and Development, and Commercialization functions as needed.

• Responsible for development and performance of the site quality team.
• Builds strong cross‑functional relationships and demonstrates ability to effectively influence site strategy & execution.
• Develops a culture that drives quality improvements and efficiently interfaces with operational excellence processes.
• Delivers and keeps current training programs focused on food safety and quality.
• Communicates effectively with internal and external customers.
• Timely escalation and communication of food safety, quality, financial issues.
• Effectively cascades goals using tools such as SMART goals. Aligns with teams on standard work.
• Motivates and builds team strength.

• Responsible for the effective application of site Product Safety, Product Quality and prerequisite systems. Ensure these systems effectively interface with change control and commercialization processes.
• Strong ability to root cause issues and prevent recurrence via persistent pursuit of higher hierarchical levels of control than,…