Veterinary Receptionist

The Pet Care Center Clinic Esplanade, serving the Metairie community since 1958, is a practice built on dedication to delivering the highest quality medical care available. We are exceptionally proud to be an American Animal Hospital Association AAHA accredited facility, voluntarily undergoing rigorous evaluations to meet or exceed the global benchmark for quality care in veterinary medicine. Only about 15% of hospitals achieve this status, reflecting our unwavering commitment to excellence across surgery, patient care, diagnostic imaging, and emergency services.

This dedication is echoed by our community, which has given us an outstanding 4.8-star Google rating. If you are seeking a place where you can do your best work alongside skilled, comprehensive small animal practitioners, this opportunity is for you.

Joining our practice means becoming part of a highly respected team dedicated to continuous quality improvement. Our collaborative structure includes seven veterinarians, led by an experienced Lead Veterinarian, ensuring you have supportive mentorship and ample opportunities for clinical discussion. We believe that when you feel supported and equipped, you are better positioned to succeed. You will work within an environment that values detailed client service, including follow-up phone calls, ensuring that our teammates have the necessary resources to focus their energy entirely on high-quality patient outcomes across a broad spectrum of services.

As an AAHA accredited facility, you are guaranteed standards of care that cover nearly every aspect of the hospital, including our approach to anesthesiology, patient handling, and emergency services. You will have the resources to provide full-service small animal medicine, ranging from comprehensive Wellness and Prevention programs to Advanced Care and complex Surgical Procedures. The clinic is fully equipped for sophisticated Testing and Diagnostics, Urgent Care, and Pet Emergencies, often offering same-day availability for critical needs.

We prioritize delivering a longer, healthier life for every patient we serve through high-quality diagnostic imaging and patient-centered, modern protocols.

The hospital is conveniently located in Metairie, a lively community right outside New Orleans, Louisiana. Working here offers you the chance to live in a culturally rich region renowned globally for its distinct music, unique cuisine, and vibrant annual celebrations. You will enjoy the infectious energy of a historic city while serving a loyal, established client base in a stable suburban setting.

This is a unique opportunity to advance your veterinary career in a setting known for both professional rigor and an exceptional quality of life.

Job Description

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.

For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Enjoy paid time off, discounted…