Chief Operating Officer - University Medical Center Orleans, LA

Chief Operating Officer – University Medical Center, LCMC Health, New Orleans, LA

University Medical Center in the heart of New Orleans, the Chief Operating Officer oversees, directs, and coordinates the operational activities and programs for day‑to‑day hospital operations, ensuring cost‑effective and quality services. The role exercises management responsibility over the hospital, ensuring efficient services designed to meet the needs of patients, physicians, the public, and staff. Tasks are accomplished directly or through delegation to the management staff.

Five years in a senior management role within a hospital system, either as a CEO, COO, or Senior Vice President of Operations, or as a CEO of a proprietary hospital within a chain.

Five years of experience in a leadership role with an academic medical center.

• Demonstrates, at all times, the Spirit of Charity Priorities – Show Up, Take Care, and Choose Excellence.
• Enhances professional growth for self and direct reports to promote succession planning.
• Maintains awareness of current industry trends, legislation, or research which could impact healthcare operations or strategy.
• Ensures that hospital and clinic operations conform to local, state, and federal regulations and accreditation standards.
• Works effectively with a balanced approach with the leadership, attendings, and learners from our two medical school partners, LSU Health New Orleans and Tulane University School of Medicine.

• Acts as the main leader of the organization in the absence of the President.
• Responsible for integrating the organization’s strategic plan with operations.
• Provides management oversight for the development of high quality and cost‑effective clinical programs within the hospital.
• Leads and supports key committees pertaining to service areas; proposes appropriate departmental representatives to multidisciplinary hospital committees.
• Develops and fosters collaboration between hospital departments, medical staff leadership and other affiliate services (inside and outside the hospital) to ensure an integrated approach to providing services and fulfilling hospital goals and objectives.
• Functions as an effective liaison and intermediary between the hospital and its affiliates.
• Represents the hospital at various Board of Trustees of LCMC and governing board committees.
• Where appropriate, represents the hospital to the external market, as well as internally through community relations and marketing.
• Develops new business strategies to enhance market share and improve overall hospital performance.
• Works through the management team and medical staff leadership, serving to help reduce cost, enhance revenues, increase patient satisfaction, achieve effective utilization and quality goals and objectives. Analyzes and utilizes information to develop and support management decisions.
• Communicates key information to stakeholders of these service areas regarding managed care, marketplace needs and the competitive environment, cost management and patient‑focused services.
• Performs management functions of the hospital and its affiliates as directed.

• Required:
  
  5+ years in a senior management role within a hospital system, either as a CEO, COO, or Senior Vice President of Operations, or as a CEO of a proprietary hospital within a chain.
• Preferred: 10 years of management experience with proven positive outcomes regarding financial sustainability initiatives.
• 5 years of experience in a leadership role with an academic medical center.

• Required:
  
  Bachelor’s Degree, preferably in Accounting, Finance, or Business‑related field.
• Preferred:
  Master’s Degree.

• Must have superb oral and written communication skills.
• Able to inspire and maintain effective working relationships with employees and partners.
• Reaches goals using work experience and planned judgment.
• Effective in reaching company goals by being creative and resourceful.
• Ability to demonstrate leadership and management skills.