Program Director - Orleans

Overview

Position Title:

Program Director

Reports To:

Executive Director
Supervises Others:
Program Team and Program-related Volunteers
Classification:
Exempt

In alignment with the Hope Ignites mission and program model and under the supervision of the Executive Director, the Program Director is responsible for the overall operation and performance of the Program including the Residential and Academy (community-based) pathways and the post-secondary phase.

• Program Team Recruitment, Hiring, Training, Leadership, Coaching, and Evaluation: Hire, train, coach and evaluate program team for effective and competent service delivery according to Hope Ignites quality standards. Ensure meaningful goals are developed and achieved by team through group and individual coaching meetings. Provide opportunities for growth and learning. Facilitate internal and external training opportunities. Evaluate and recommend sustainable program staffing models.
  
  Cultivate a productive and positive team working environment.
• Program Team Recruitment, Hiring, Training, Leadership, Coaching, and Evaluation (continuation): In coordination with other staff, identify and develop meaningful volunteer roles that support scholar service delivery, program and facility needs. Ensure effective management, stewardship and engagement of program volunteers.
• Scholar Program Execution and Evaluation: Oversee all aspects of program services on a daily basis which includes but is not limited to: residential programming, academy programming, academic counseling and tutoring, school advocacy and communication, social-emotional and mental health services, character and life-skills development, spiritual growth programming, crisis management, parent engagement, service/success planning and goal progress meetings.
• Review, update and train program and other Hope Ignites staff on program curriculum, services, and calendar. Ensure effective scholar participation in My Road, the Hope Ignites signature whole-person development curriculum, and other network-wide and local programming. With input from staff conduct annual program planning that supports the Hope Ignites five development pillars (personal development, academics and empowered learning, college and career preparation, life skills, and leadership and service).
• Scholar Program Execution and Evaluation (continued): Lead all initiatives of the affiliate in line with Hope Ignites Network best practices of child safeguarding to ensure a safe and nurturing program environment, the prevention of child abuse, and the appropriate detection, reporting, and management of suspicions, allegations, or incidents of boundary violations or abuse.
• Ensure adequate coverage and staffing and provide coverage as needed.
• Operations and Partnerships: Coordinate and oversee exemplary care and upkeep of Hope Ignites property and vehicles. Works with Executive Director to ensure program has adequate resources. Develop and maintain quality community and school partnerships.
• Provide recommendations and input to develop the program budget and ensure cost containment according to the budget.
• In coordination with the Executive Director, strategically position the organization for growth and expansion, according to the Network strategic plan, affiliate strengths and challenges, and community needs.
• Evaluation and Reporting: Develop and report on key performance indicators, program outcomes and results. Prepare informative reports for the organization, board of directors and community. Use data to inform program planning. In collaboration with Hope Ignites Network Headquarters, lead program evaluation and continuous quality improvement through the Hope Ignites Performance Management Tool and process.
• Participate in and coordinate the participation of scholars and program team members in community engagement and events necessary to procure affiliate support. Provide professional and engaging representation of organization in the community.
• If applicable, serve as the official liaison to the state residential program licensing unit and ensure licensing requirements are adhered to and the organization maintains its license in good standing.
• Act as liaison to the Program Committee of the Board of Directors. Facilitate useful and meaningful committee activity. Participate positively in board meetings.
• Participate in Program Leadership groups and activities for the Hope Ignites Network, including the Program Administrator Affinity Group. Attend 1–2 Hope Ignites Network gatherings per year.

• Lead college-access and preparation programming for all scholars, in conjunction with Network standards. Support team in developing, implementing, and documenting service plans, including financial assistance, for all collegians. Participate in all scholar discharge planning and conferences.
• Ensure that college persistence and career transition programming is delivered effectively.
• Evaluate and make recommendations for…