Housing Manager

Purpose of Job:

The role is responsible for overseeing temporary worker housing (camps) for Black Box, focusing on logistics, safety, food, housing, and morale for remote field staff, a demanding role needing strong ops, hospitality, and leadership skills, especially in the data center sector where these camps support large projects

• Plan and manage short-term and long-term housing arrangements for mobile data center technicians across multiple locations.
• Coordinate housing logistics in line with project schedules, technician rotations, and surge requirements.
• Ensure timely onboarding and offboarding of housing for incoming and departing technicians.

• Identify, evaluate, and negotiate contracts with housing providers, hotels, serviced apartments, and property managers.
• Maintain strong relationships with vendors to ensure service quality, availability, and competitive pricing.
• Monitor vendor performance and resolve housing-related issues promptly.

• Manage housing budgets and track expenses against approved limits.
• Ensure housing arrangements comply with company policies, local regulations, and safety standards.
• Identify opportunities to optimize costs while maintaining technician comfort and productivity.

• Act as the primary point of contact for technicians regarding housing-related needs, issues, and escalations.
• Ensure housing meets company standards for safety, cleanliness, proximity to data center sites, and amenities.
• Address and resolve housing concerns quickly to minimize operational disruption.

• Collaborate with Workforce Planning, HR, Facilities, Finance, and Operations teams to align housing with staffing plans.
• Maintain accurate records of housing assignments, occupancy, contracts, and costs.
• Prepare regular reports on housing utilization, spend, risks, and improvement opportunities.

• 5+ years of experience in brand management, marketing strategy, or a similar role preferably in the 5+ years of experience in housing management, facilities, workforce logistics, hospitality, or large-scale accommodation planning.
• Experience supporting mobile or rotational work forces in industries such as data centers, construction, energy, or telecom is strongly preferred.
• Proven experience managing multiple vendors and housing sites simultaneously.
• Excellent written and verbal communication skills.

• Requires travel to data center locations and housing sites.
• On-call support may be required to address urgent housing issues.