Solutions Engineer Pre-Sales & Post-Sales ) West Coast - Seattle

About Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise‑ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy‑to‑deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community.

Intelligence that works. Results that matter.

At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

At Neo4j, our Solution Engineers are pivotal to our company’s success. As a member of our regional go-to-market team, you will partner with our sales executives, working closely with clients to showcase how the Neo4j Graph Intelligence Platform addresses their critical business needs. Neo4j Solution Engineers play a central, hands‑on role as clients consider and evaluate Neo4j technology, and support customers in an advisory capacity throughout their journey to value realization.

SE’s work with organizations across industries such as Financial Services, Telecommunications, Technology and Life Sciences understand the business and technical value of representing data using Neo4j graph database and analytics technology. You will grow as a thought leader in graphs and solve our customers’ high-value problems beyond traditional data solutions.

• Developing and honing subject matter expertise to effectively discern and understand the true needs of our customers, present technology solutions that target those needs, and all in all, demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops, and conferences.
• Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle, adoption, renewal and expansion of Neo4j.
• Collaborating effectively with Sales, Professional Services, Partners, Product Management, etc to deliver continuous value to customers and ensure a seamless customer experience through their entire graph journey.

• Confidently articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate for our products and services.
• Actively drive and run the technology evaluation stage of the sales cycles.
• Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria.
• Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j.
• Establish, support and maintain positive, trusted relationships at all decision levels within assigned accounts. Support cadence touchpoints with clients as well as communications surrounding key project milestones, providing technical guidance based on the audience expectations (e.g. Advisory Sessions, Q , Executive Briefing, or Escalation Management).
• Serve as a solution advisor and champion for clients using Neo4j, from project onboarding, through production go‑live, value realization and potentially expansion.
• Track project status, metrics and progress toward key milestones, supporting proactive advisory and consultation to customers, as well as status reporting internal stakeholders.
• Co‑create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on‑premise environment.
• Stay current on…