Information Technology Director; Class Code 0179
Listed on 2026-03-10
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IT/Tech
IT Project Manager, Systems Administrator
Location: New Orleans
highly responsible supervisory, professional and technical work advising and directing either the administrative or technical activities of the office of technology /and the management information systems division of the chief administrative office. Employees in this class have the responsibility for planning, organizing, and directing automatic data processing services and operations in a centralized data processing facility, rendering a variety of services on a city-wide basis.
Work includes directing subordinate managers who oversee systems analysis, programming, computer operation, and the operation of related data processing equipment. Work also includes developing long range objectives relative to the use of technology for all city departments, directing efforts to educate and advise city staff in the use of automated systems, as well as supervising those who deliver automated services to city departments.
Responsibilities include coordinating the entire range of automated data services from mainframe computing to personal computing; and related work as required.
- a bachelor's degree in computer science, computer information systems (cis), geographic information systems (gis), engineering, or a closely related field from an accredited college or university.
- seven (7) years of highly responsible exempt (salaried) managerial level experience in a technical environment which includes experience in four or more of the following areas: microsoft server support and management, personal computer desktop hardware and application support, voice communication systems support, lan/wan support and management, fiber optic network management, personal computing devices and applications management, mobile devices and applications management, the internet of things (iot), data center hardware and applications, enterprise backup applications, disaster recovery and business continuity, web design or development, application development, user centered design, data management and warehousing, data development and etl processes, gis, it support and service delivery, it quality assurance and control, it project management, database management, and it business analysis.
Work must have included the responsibility for operational support for all computer business tools, service tools and applications. At least two (2) years of this managerial experience must have included supervision of a professional it and/or technical it staff.
- possession of certifications in two (2) or more areas of information technology (e.g. Ccna, ccnp, ccie, mcp, mcse, mcsd, comptia professional or master certifications, itil framework or higher, pmp or higher, cissp, security+, sscp, giac).
- ten (10) years of highly responsible exempt (salaried) managerial level experience in a technical environment which includes experience in four or more of the following areas: microsoft server support and management, personal computer desktop hardware and application support, voice communication systems support, lan/wan support and management, fiber optic network management, personal computing devices and applications management, mobile devices and applications management, the internet of things (iot), data center hardware and applications, enterprise backup applications, disaster recovery and business continuity, web design or development, application development, user centered design, data management and warehousing, data development and etl processes, gis, it support and service delivery, it quality assurance and control, it project management, database management, and it business analysis.
Work must have included the responsibility for operational support for all computer business tools, service tools and applications. At least two (2) years of this managerial experience must have included supervision of a professional it and/or technical it staff.
additional related experience may be substituted for the required education at the following rate: one (1) year of experience equals thirty (30) semester hours of college credits. Civil service reserves the right to determine what experience is considered related.
note managerial level…
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