IT Functional Architect - Hospital​/Professional Billing - Epic Certification

Your job is more than a job.

• Functional Architect is limited to a maximum of 5 hours of application specific Customer Service meetings weekly. Should these meeting time exceed this limit, they will coordinate with their lead or manager to adjust their schedules or have the lead attend additional meetings on their behalf. This does not include meetings related to tickets.
• Attend meetings with the IT Project Management team to review and discuss new, current, upcoming, and completed projects to determine scope, priority, and resource needs.
• Attend Implementation/Planning/PM meetings associated with all team projects. Representing the interests of assigned applications - taking notes for future internal/team reference.
• Attend Topline calls with Revenue Cycle leaders to discuss project priorities.
• Coordinate calls with other application FAs when necessary with minutes to reference as needed.
• Coordinate internal project kick-off calls to onboard assigned analysts to projects. Outline project goals, expectations, timeline, and resources.
• Coordinate internal project related work sessions with analysts as needed per project.
• Attend standing application specific team calls to review/discuss project related needs/concerns as needed.
• Time used to attend project related meetings will be tracked in the project related task in SNOW.
• Oversee and manage all team projects, ensuring alignment with organizational goals.
• Support system optimization initiatives and facilitate project scoping discussions.
• Conduct initial assessments of new project requests to define scope, feasibility, and appropriate timelines.
• Assign IT build analysts based on project needs and resource availability.
• Participate in project kickoff and planning meetings to establish clear deliverables and expectations.
• Identify operational leaders/users to be included in projects as needed and communicate to PMO.
• Set and communicate project timelines, milestones, and build/testing expectations.
• Verify that all IT supplied information is added to project tasks in SNOW and maintained as needed.
• Monitor project progress and provide regular updates to IT leadership.
• Maintaining internal documentation and project timelines.
• Act as a liaison between analysts, project managers, and business stakeholders to ensure effective communication and issue resolution.
• The FA will have 10 or fewer SNOW tickets as their time and focus will be on SNOW Project tickets.
• Work independently on assigned SNOW tickets with almost no supervision.
• Maintain assigned tickets with weekly updates to end users and work notes documenting efforts.
• Complete accurate time tracking for assigned tickets.
• Support team members with their tickets as needed as a mentor/coach.
• Complete peer review of team member build in FA's primary application.
• The team FA is responsible for overseeing the maintenance of the Project tracker, assignments, and communication, etc.
• Minutes from all meetings with operational end users related to the project will be saved and documented in the project specific One Note section.
• Act as liaison between analyst team and project stakeholders.
• Maintain team project tracker and ensure assigned build analysts are providing a minimum of one update weekly updates.
• Create project related One Note page/section with appropriate template. This should be reviewed at internal project kick-off call and maintained by FA and assigned build analysts.
• The FA will collaborate closely with both the lead and manager as needed on project timelines, analysts assignments, success, escalations, and internal processes.
• The FA will copy application-specific leads in all meeting invitations, as well as communications with the IT team, SMEs, end-users, and regarding operational matters.
• The FA will ensure that project build analysts have appropriately tracked all project related system build and logged in Content Management tickets for the purpose of data migration to the production environment (PRD).
• The FA will be an innovator on the team. Creating ideas and process independently to address identified needs.
• Provide updates to team leads and manager monthly on the standings of team projects as well as internal project processes.
• Collaborating to modify internal processes for the betterment of the team and projects overall.
• Obtain Epic proficiency in all team applications.
• Maintain Epic application proficiency as well as primary certification.
• The Functional Architect (FA) provides oversight for all team projects, performing initial evaluations to establish appropriate timelines and assigning IT build analysts based on project scope and resource needs.
• Supports system optimization efforts and facilitates project scoping discussions
• Functional Architect will support all team applications.
• Serve as backup for all team leads as needed.
• Proven experience in IT project coordination or functional architecture roles.
• Strong organizational, analytical, and communication skills.
• Ability to manage multiple projects and…