Service Desk Analyst
Job in
New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listed on 2026-02-12
Listing for:
Agile Resources, Inc.
Full Time
position Listed on 2026-02-12
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Consultant, Cybersecurity
Job Description & How to Apply Below
Job Title: Senior Service Desk System Administrator
Location: New Orleans, LA
Compensation: $70,000 – $78,000
Benefits: Medical, Dental, Vision, Disability, 401k, and more
Our industry-leading client are seeking a Senior Service Desk System Administrator to join their IT team in New Orleans, LA. This role is ideal for someone with a strong background in IT service management, network troubleshooting, and security operations.
Qualifications:
- 4+ years of experience in IT, information security, or service management.
- Strong understanding of network design, TCP/IP, VLANs, and routing.
- Experience with vulnerability assessments, incident response, and operating systems.
- Familiarity with ITIL frameworks and service desk best practices.
- Hands-on experience with computing systems, network technologies, and security tools.
Keywords:
IT Service Management, System Administrator, Network Troubleshooting, TCP/IP, VLAN, Routing, Vulnerability Assessment, Incident Response, ITIL, Security Operations, Service Desk
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