Senior Director, Systems Integration

Overview

KREWE is an independent, high-fashion eyewear brand rooted in the vibrant culture and boundless creativity of New Orleans, with headquarters in New Orleans and New York City. Since our launch in 2013, KREWE has grown into a dynamic brand celebrated for its distinctive, handcrafted sun and optical frames that reflect a deep commitment to quality, individuality, and design. In 2022, we opened the NYC headquarters in the Meatpacking District, building a second home for the brand that brings New Orleans’ culture, creativity, and energy to one of the world’s most iconic design capitals.

Our presence spans brick-and-mortar boutiques, mobile retail concepts, and a thriving e-commerce platform, alongside distribution through premier independents and top national retailers. Celebrated for our unique approach to design, KREWE has cultivated a loyal following among style-conscious consumers and influential taste makers. We are expanding and seeking passionate, driven, and innovative individuals to join our team. At KREWE our work is fast-paced, collaborative, and mission-driven, and every team member has the opportunity to own their role and make a lasting impact.

If this sounds like the right environment for you, we invite you to apply below.

We are currently searching for a Senior Director, Systems Integration to own KREWE’s enterprise systems roadmap execution and integration layer as the business scales. Reporting to the VP, Operations, this leader ensures our core platforms (ERP, WMS/OMS, POS, CRM, PLM, finance/accounting, and BI) work together seamlessly, reliably, and in a way that supports a fast, accurate omni-channel customer experience. The Sr.

Director is the technical and programmatic driver of systems implementation, adoption, data integrity, and measurable ROI, partnering across Operations, Retail, E-Commerce, Wholesale, Product, and Finance. This role is based in our New Orleans or NYC Headquarters 5 days a week.

• Own day-to-day leadership of the enterprise systems roadmap across ERP, WMS/OMS, POS, CRM/sales tools, PLM, finance/accounting, and data/BI, translating operational strategy into scalable system capabilities.
• Lead implementations, upgrades, and migrations (Net Suite preferred) in transaction-heavy environments, drive on-time, on-budget delivery.
• Design and maintain integration architecture for omni-channel order flows including DTC e-commerce, retail, wholesale, BOPIS, ship-from-store, store-to-home, EDI, and 3PL connectivity.
• Establish and enforce master data management (MDM) standards, data governance, and documentation to ensure accuracy and a true single source of truth.
• Partner with functional owners to define requirements, map processes, and redesign workflows for system enablement.
• Lead change management for systems adoption: SOPs, training, help-desk enablement, and communication plans to ensure usage sticks.
• Manage external vendors, integrators, and technology partners; negotiate scopes, SLAs, cost controls, and performance outcomes.
• Ensure operational controls in systems: audit trails, access controls, backups, disaster recovery, and compliance with internal policies.

• 8–12+ years leading enterprise systems and integrations for consumer, retail, or omni-channel DTC brands.
• Proven ownership of ERP (Net Suite preferred), WMS/OMS, POS, CRM, PLM, and finance tools with a track record of successful implementations/migrations and adoption outcomes.
• Strong understanding of omni-channel order life cycles and the technical integrations that enable them (EDI, 3PL, APIs, middleware/iPaaS).
• Deep data orientation: MDM, data integrity, KPI design, and BI enablement; SQL and modern BI tools (Tableau/Power BI) strongly preferred.
• Ability to translate business requirements into system designs and clear, executable work streams.
• Strong communicator who can align executives, functional leaders, and technical teams.
• Bachelor’s degree required; MBA or relevant advanced degree a plus.

• Competitive wage
• Group health plans: health, vision and dental insurance
• Welfare benefits: life, ad&d, supplemental voluntary coverage
• FSA Plan & HSA Program
• 401(K)…