On-Site ITSM Analyst: Service Management
Job in
New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listed on 2026-01-20
Listing for:
Delta Utilities
Full Time
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant, IT Support, Systems Analyst
Job Description & How to Apply Below
A natural gas utility provider based in New Orleans is looking for a Service Management Analyst to support IT Service Management processes. This on-site role requires a Bachelor's degree in Information Technology or a related field, along with 0-2 years of experience in IT operations and service management. Responsibilities include analyzing ITIL processes, maintaining service catalogs, and collaborating with IT staff to enhance service delivery.
The candidate should demonstrate strong analytical and communication skills and a familiarity with ITIL concepts is preferred.
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