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ITSM Analyst — ITIL Processes Site Support

Job in New Orleans, Jefferson Parish, Louisiana, 70123, USA
Listing for: DELTA UTILITIES SERVICES, LLC
Full Time position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Support
Job Description & How to Apply Below
Position: ITSM Analyst — ITIL Processes & On‑Site Support
Location: New Orleans

A leading utility service provider in New Orleans is seeking a Service Management Analyst to enhance IT service management processes aligned with ITIL standards. This on-site role entails supporting IT operations and collaborating with IT teams to ensure efficient service delivery. Candidates must have a bachelor's degree in IT or related fields and possess strong analytical and communication skills. The role involves maintaining ITSM tools and ensuring compliance with service standards.
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